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Privacy Policy

We take care to protect your privacy and confidentiality. We understand that everyone has a right to be concerned about knowing their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Information will never be passed on to a third party.

We are constantly vigilant for credit card or other fraud. For this reason we do not credit anyone via a Credit Card. If you have any reason you seek the return of money paid, please contact us rather than use your Credit Card.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this.

We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

Here is a list of the information we collect, and why it is necessary to collect it:

1. Basic identification and contact information, such as your name and contact details.

This information is used:

  • To provide you with the services which you request;
  • To maintain our accounts;
  • For billing;
  • To enable us to answer your enquiries;
  • For verifying your identity for security purposes;
  • For marketing our services and products;
  • To help make our website as useful to you as possible;

2. Financial information, including credit card details

This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our contract merchant service provider, Payment Express. Your Credit Card details are secure. Using a Merchant Service Provider allows us to accept payments via Credit Card from customers online while at the same time ensuring the transaction is both valid and secure at the time of payment. Also eliminating the risk that comes with storing Credit Card information.

If the rightful cardholder did not place an order, they have the right to dispute the transaction up to 30 days after it has taken place, depending on whether it was processed on a MasterCard or Visa card.

3. Your personal profile

Your order is recorded in our system however no contact details are given to anyone outside the company. We may give you a follow up call at any time to see if there is anything else we can help you with and that you are satisfied with our service. Information on your purchase using your name is not disclosed to any other parties for marketing purposes of any sort.

Information, which does not identify any individual may be used in a general way by us to provide marketing information,. e.g Helping us understand which products are suitable for which professional sectors. This is classified as sensitive information by the Privacy Act.

We make the assumption that in giving this information to us, you consent to us holding it in our system.

4. Disclosure to Government

We are subject to the law. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

5. Information request

At any time you can check with us whatever information we hold about you by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.


P O Box 673

Thames 3540

New Zealand